Due to these reports, Google banned its employees from using the meeting desktop app, and recently even the Ministry of Home Affairs (MHA) declared Zoom as unsafe.īecause of these rising security concerns surrounding Zoom, users may look to delete their Zoom accounts permanently. However, recent reportage around this software has only been about security glitches, possible hacks, and password leaks. The app is not only being used by families and friends to stay connected, but it has also become the new home for business meetings, online school classes, and webinars. Learn more about contacting Zoom Support.As citizens across the globe work from home, video conferencing app Zoom has gained popularity.

You can get additional support from Zoom's billing experts based on your account and user type. On the Invoice History tab, you can view your past invoices. Use the Billing Information tab to update your payment information, such as credit card, PayPal, billing address, or billing contact. If you want to change an existing plan listed under Current Plans, click Edit Current Plan above instead of adding it again under Available Add-ons. If you have a webinar or phone plan and would like to add another version of that plan, click Add to Cart. Scroll down to the Interested in other available products? section to view plans that you can purchase in addition to your current plans. Interested in other available products? section If you already have a subscription, click Edit Current Plan to update (change billing period or license quantity) or Cancel Plan to cancel your subscription. If you have multiple plans for a product (Zoom Phone or Zoom Webinars), click View Plans to view all plans for that product and make changes.Ĭlick Upgrade Account to change your plan type from a Basic (Free) to a Pro (Paid) plan. On the Current Plans tab, you can view what type of subscription you are currently on and upgrade your current plan type.

In the navigation menu, click Account Management then Billing.

Account owner, admin, or custom role with billing privileges.

Prerequisites for accessing billing management You can also update your subscription and payment information. You can use the Billing page in the Zoom web portal to view your current plan, billing, and invoice history.

Zoom web portal account management